Monday 10 December 2018
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scmp - 3 month ago

More ticket counters at Hong Kong terminus of high-speed rail link after chaotic first day marked by queues and ticketing confusion

Two ticket counters have been added at the terminus of Hong Kong s high-speed rail link after its opening day was dogged by large queues of people struggling to collect pre-ordered tickets. Rail operator MTR Corporation made the additional measure on Monday after the first day of services on the Guangzhou-Shenzhen-Hong Kong Express Rail Link on Sunday was marked by confusion over ticket collection, disorderly crowds and technical glitches. Critics said it was a wake-up call to the rail...

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